HOW CAN I TRACK MY ORDER?
Click here and write down the tracking number that's in your confirmation-email.
If you have any other questions or concerns regarding the status of your order, please don't hesitate to send us an
* Remember, we are no longer responsible for packages once they leave our premises. If the tracking says delivered but you haven't received your order, we strongly recommend you contact your local post office to file a claim.
WHAT IS YOUR RETURN POLICY?
do not accept returns for refunds. However, we
do accept exchanges. All your purchases are packed with an obsessive attention to detail, but hey, we're human too. So in case we sent the wrong product or it arrived damaged, send us an
email. We ask you to communicate with us
within the same week [the product must be returned within the next 10 days of arrival ].
Just forward your original electronic receipt with a picture of proof and we will gladly evaluate the misunderstanding. We promise to get back to you Asap.
*We don't cover the shipping fee to send the product back to us, but we will re-ship it to you free of charge.
WHAT ARE THE DAD HAT SIZES ?
Our Hawaii inspired Dad hats are one-size [ 57 cm ].
Unless you're Jimmy Neutron, our dad hat's will most likely fit you.
DO YOU HAVE A STORE?
We'd love to have one someday. But for now, you'll have to get used to online-shopping :)
WRONG ADRESS ?
If you still haven't received your dad hat after a while, chances are you might have written down the wrong adress by mistake. Don't panic, the package is probably headed back our way. Once we receive it, we will email you to get the right adress and we'll ship it back to you:)!
*** Unfortunatly, you will have to pay the shipping fee in order for us to send it back to you. So make sure you double check before you confirm your purchase !